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Why MaaiDesign is different

There are a few things you should know about the MaaiDesign store:

We get that shopping for fabric online can be a bit hit and miss. So we've worked really hard to create a fabric store that lets you shop with confidence.

Here's how:

  • Personal customer service.

MaaiDesign is a small business run by very friendly humans, ready to answer all your questions. Need some advice before you buy? Want us to hold your parcel?  No worries, just ask!
Send us an email: hello@maaidesign.com

  • No regrets policy: 30-day returns.

We're so confident you'll love the fabrics that we offer 30-day returns. Not happy with your purchase? No worries, we will happily provide you with a full refund. Read the policy details here.

  • All orders within 1 to 2 business days.

We know you'd love to get your goodies as soon as possible so we process orders fast. Most parcels will ship within 1 to 2 business days, only occasionally during very busy times it may take 3 days. 

  • You can add to your order as long as we have not shipped it.

Combining orders is easy!
When you place a 2nd order, our system will automatically combine both orders if you use the same email and shipping address. Even if you order the same fabric twice, our system will add them up and you get 1 continuous piece.

Just use the code “combine” on the 2nd order so you don’t get charged for shipping again.

  • Showing which products match (including sewing thread!).

You can't tell from a computer screen if something will colour match, so we've done the hard work for you. Just check the bottom of the product page to find complimentary products like matching ribbing, sewing thread and patterns.

  • Detailed product descriptions.

Our easy to navigate website tells you more than just the fabric width! Find all the fabric details you need to make an informed decision.

  • Prices are shown per metre.

You can order as little as 25cm of fabric, but the prices are also shown per metre taking away any confusion. 

  • Compostable parcel bags.

We use a minimal amount of packaging to ship your orders to keep waste to a minimum,  plus we use compostable parcel bags. Any extra protective materials we use to wrap your goodies are re-used materials we've saved from items we've received.

  • Free samples with your order.

Samples can be ordered for a small fee, but if you place an order we're more than happy to add a few free samples to your parcel, just leave a note in the comments box at checkout.

  • Only quality products.

We believe buying quality is always the better choice. It may cost more, but your handmade creations deserve to last wash after wash. 

  • Newsletter subscribers receive special offers.

We launch new products almost every week. Some sell out really fast so if you don't want to miss out, make sure you are receiving our newsletters. Subscribers also get access to special discounts, remnants and sewing inspiration.

Click HERE to subscribe.

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