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FAQ

Where are you based?

MaaiDesign is based in Bright, Victoria. Our sales are online only.

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How will it take to process my order?
We aim to get your order shipped as quickly as possible. This is usually within 1 to 2 business days, but during busy times this may be 3 days.
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Can I order a sample/ swatch?

Yes you can! There is a "buy sample" button on each product page, under the "add to cart" button.

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What does "GOTS certified" mean?

The Global Organic Textile Standard (GOTS) is the world's leading textile processing standard for organic fibres, including ecological and social criteria, backed up by independent certification of the entire textile supply chain.

The aim of the standard is to define world-wide recognised requirements that ensure organic status of textiles, from harvesting of the raw materials, through environmentally and socially responsible manufacturing up to labelling in order to provide a credible assurance to the end consumer.

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What does "Oeko-Tex certified" mean?

The OEKO-TEX® Standard 100 is an independent testing and certification system.

Textiles with this label are proven to remain below the set limit values for certain harmful substances.

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