We know you're excited to get started on your next sewing project so we're always working hard to get your order packed and on its way as quickly as possible!

General:

• We aim to ship all orders with 1 to 2 business days.
• Once your order is packed and ready to go, you’ll receive a tracking number to follow its journey to your door.
  
• All parcels are sent via Australia Post.
• Sample swatches are sent in standard envelopes and aren’t trackable. 

Please double-check your address at checkout, shipping labels are printed directly from the details you enter. If your parcel is returned due to an incorrect address, we may need to charge a second shipping fee to resend it.

Within Australia:

Shipping costs:

• Flat rate: $11.95
• Free shipping for all orders over $190 🎉
• Express Post is available – rates are shown at checkout.

Delivery times can vary a bit depending on where you live:

• 2–3 business days to major cities (except WA)
• 5–6 business days for regional or remote areas

International:

Shipping rates are calculated at checkout based on the weight of your order and your location.

Estimated delivery times range from 5 to 25 business days, depending on where you are.

Please note:

• Any customs duties or taxes are the responsibility of the receiver.

• If a parcel is refused because of unpaid duties, we unfortunately can’t offer refunds, and the parcel may be considered abandoned.

• If you're unsure about your country’s import rules, it’s a good idea to check before placing your order.

🇺🇸 USA Customers: Be aware that U.S. Customs will apply extra tariffs on items made in China, so check the country of origin in the product description.