Shipping & Returns
All parcels are currently shipped with Australia Post.
To keep it simple, MaaiDesign uses a flat rate of $9.95 for all shipments.
Any orders exceeding $160 will automatically receive FREE shipping.
If you would like to use Express Post, please get in touch via firstname.lastname@example.org.
Note: from experience Express Post does not always mean your parcel will arrive any sooner because MaaiDesign is based in a rural town.
Shipping times differ depending on location, please allow 2-3 working days for delivery to capital cities and 5-6 days to remote areas.
I will gladly provide a refund, or store credit for you, as long as the products are returned in their original condition, within 30 days of purchase. The refund amount is for your items only and will not include the shipping fee. Please get in touch with me before returning the product.
Exceptions to this are:
- Gift cards
- Clearance/ Sale items
- Sewing patterns (due to copyright)